:root{--blueprint:#063a70;--blue:#0876df;--cyan:#49c9ef;--paper:#f7f9fc;--ink:#10243c;--muted:#63758a;--line:#d8e2ed;--orange:#f17724;--green:#16865b;--white:#fff;--shadow:0 18px 50px rgba(15,48,83,.12)}*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--paper);color:var(--ink);font:15px/1.7 "Microsoft YaHei","PingFang SC",system-ui,sans-serif}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}.portal-shell{width:min(1180px,calc(100% - 32px));margin:auto}.portal-header{position:sticky;top:0;z-index:20;background:rgba(255,255,255,.96);border-bottom:1px solid var(--line);backdrop-filter:blur(14px)}.portal-header .portal-shell{height:72px;display:flex;align-items:center;justify-content:space-between}.portal-brand{display:flex;align-items:center;gap:12px}.portal-brand img{width:46px;height:46px;object-fit:cover;object-position:50% 3%;border-radius:4px}.portal-brand strong{display:block;font-size:17px;letter-spacing:2px}.portal-brand small{display:block;color:#2ca9d7;font-size:10px;letter-spacing:.5px}.portal-nav{display:flex;align-items:center;gap:18px}.portal-nav a{font-weight:700;color:#3d526a}.portal-nav .outline-link{padding:8px 15px;border:1px solid #aac2d9;border-radius:5px;color:var(--blueprint)}.portal-hero{position:relative;overflow:hidden;background:linear-gradient(118deg,#061d37 0,#064880 68%,#0879bb 100%);color:#fff}.portal-hero:before{content:"";position:absolute;inset:0;background:linear-gradient(rgba(255,255,255,.045) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.045) 1px,transparent 1px);background-size:32px 32px;mask-image:linear-gradient(90deg,#000,transparent)}.portal-hero .portal-shell{position:relative;padding:54px 0 48px;display:grid;grid-template-columns:1fr 350px;gap:52px;align-items:end}.hero-label{display:inline-flex;align-items:center;gap:8px;color:#7edcff;font-weight:800;letter-spacing:2px}.hero-label:before{content:"";width:28px;height:2px;background:#7edcff}.portal-hero h1{font-size:43px;line-height:1.2;margin:12px 0}.portal-hero p{max-width:720px;color:#ccdeed;font-size:16px;margin:0}.hero-document{padding:20px;border:1px solid rgba(255,255,255,.25);background:rgba(2,24,47,.55);box-shadow:0 14px 35px rgba(0,0,0,.16)}.hero-document span,.hero-document strong{display:block}.hero-document span{font-size:12px;color:#92dfff}.hero-document strong{font-size:20px;margin:2px 0 12px}.hero-document ol{margin:0;padding-left:20px;color:#d6e6f2;font-size:12px}.requirement-layout{display:grid;grid-template-columns:minmax(0,1fr) 290px;gap:24px;padding:34px 0 60px}.form-sheet{background:#fff;border:1px solid var(--line);box-shadow:var(--shadow)}.sheet-head{display:flex;justify-content:space-between;align-items:center;padding:22px 28px;border-bottom:3px solid var(--blueprint)}.sheet-head h2{margin:0;font-size:22px}.sheet-head span{font:12px/1.4 ui-monospace,SFMono-Regular,Consolas,monospace;color:var(--muted)}.form-section{padding:26px 28px;border-bottom:1px solid var(--line)}.form-section:last-of-type{border-bottom:0}.form-section-title{display:flex;gap:14px;align-items:flex-start;margin-bottom:18px}.form-section-title b{display:grid;place-items:center;width:30px;height:30px;flex:0 0 auto;background:var(--blueprint);color:#fff;font:700 12px/1 ui-monospace,Consolas,monospace}.form-section-title h3{margin:0;font-size:18px}.form-section-title p{margin:1px 0 0;color:var(--muted);font-size:12px}.field-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.field{display:flex;flex-direction:column;gap:6px}.field.wide{grid-column:1/-1}.field>span,.group-label{font-weight:700;font-size:13px}.required:after{content:" *";color:#d84b3e}.field input,.field select,.field textarea{width:100%;border:1px solid #bfcddb;border-radius:4px;background:#fbfdff;color:var(--ink);padding:11px 12px;outline:none;transition:border-color .2s,box-shadow .2s}.field textarea{resize:vertical;min-height:100px}.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--blue);box-shadow:0 0 0 3px rgba(8,118,223,.12)}.field [aria-invalid="true"]{border-color:#d84b3e;background:#fff9f8}.field-error,.group-error{min-height:18px;color:#c33d32;font-size:11px}.choice-group{margin-top:18px}.choice-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;margin-top:8px}.choice{position:relative}.choice input{position:absolute;opacity:0}.choice span{display:flex;align-items:center;justify-content:center;min-height:42px;padding:7px;border:1px solid #c8d5e2;background:#fff;text-align:center;font-size:12px;cursor:pointer}.choice input:checked+span{border-color:var(--blue);background:#eaf5ff;color:#075daf;font-weight:800}.choice input:focus-visible+span{outline:3px solid rgba(8,118,223,.2)}.form-actions{padding:24px 28px 28px;background:#f5f9fd}.consent-row{display:flex;align-items:flex-start;gap:9px;margin-bottom:16px;color:#455a70;font-size:12px}.consent-row input{margin-top:5px}.submit-row{display:flex;align-items:center;gap:18px}.primary-action{border:0;border-radius:4px;background:linear-gradient(90deg,#0759ba,#0789e8);color:#fff;padding:13px 26px;font-weight:800;cursor:pointer;box-shadow:0 8px 18px rgba(8,118,223,.25)}.primary-action:disabled{opacity:.6;cursor:wait}.submit-note{color:var(--muted);font-size:11px}.form-status{margin:12px 0 0;font-size:13px}.form-status.error{color:#c33d32}.side-panel{position:sticky;top:96px;align-self:start}.progress-card,.delivery-card{background:#fff;border:1px solid var(--line);padding:20px;margin-bottom:14px}.progress-card h3,.delivery-card h3{margin:0 0 12px}.progress-track{height:7px;background:#e7edf3;overflow:hidden}.progress-track i{display:block;width:0;height:100%;background:linear-gradient(90deg,var(--blue),var(--cyan));transition:width .25s}.progress-meta{display:flex;justify-content:space-between;margin-top:7px;color:var(--muted);font-size:11px}.delivery-card ul{list-style:none;padding:0;margin:0}.delivery-card li{padding:9px 0;border-bottom:1px solid #edf1f5;font-size:12px}.delivery-card li:before{content:"✓";color:var(--green);font-weight:900;margin-right:8px}.privacy-tip{padding:15px;border-left:3px solid var(--orange);background:#fff7ee;color:#79553c;font-size:11px}.result-wrap{padding:34px 0 60px}.result-banner{display:flex;justify-content:space-between;gap:20px;align-items:center;padding:22px 26px;margin-bottom:18px;background:#e8f7f0;border:1px solid #a8d9c4}.result-banner h1{margin:0;font-size:24px;color:#126745}.result-banner p{margin:2px 0 0;color:#477365}.status-badge{display:inline-flex;padding:6px 12px;border-radius:30px;background:#fff;color:#126745;font-weight:800}.document-paper{background:#fff;border:1px solid #cdd8e3;box-shadow:var(--shadow)}.document-title{display:grid;grid-template-columns:1fr auto;gap:20px;padding:28px;border-bottom:4px double var(--blueprint)}.document-title h2{font-size:28px;margin:0}.document-title p{margin:4px 0 0;color:var(--muted)}.document-no{text-align:right;font:12px/1.7 ui-monospace,Consolas,monospace}.document-section{padding:22px 28px;border-bottom:1px solid var(--line)}.document-section h3{margin:0 0 14px;font-size:17px;color:var(--blueprint)}.detail-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:0;border:1px solid var(--line)}.detail-item{padding:11px 13px;border-right:1px solid var(--line);border-bottom:1px solid var(--line)}.detail-item:nth-child(3n){border-right:0}.detail-item span,.detail-item b{display:block}.detail-item span{color:var(--muted);font-size:11px}.detail-item b{margin-top:2px;font-size:13px}.summary-box{padding:16px;background:#f4f8fc;white-space:pre-wrap}.tag-list{display:flex;flex-wrap:wrap;gap:7px}.tag-list span{padding:5px 9px;background:#eaf4ff;color:#0a5da9;font-size:11px}.reply-card{margin-top:16px;padding:20px 24px;background:#073563;color:#fff}.reply-card h3{margin:0 0 7px}.reply-card p{margin:0;color:#d3e3f1;white-space:pre-wrap}.result-actions{display:flex;gap:10px;margin-top:18px}.secondary-action{border:1px solid #9fb3c8;background:#fff;padding:10px 17px;cursor:pointer}.admin-body{background:#eef3f8}.admin-shell{width:min(1240px,calc(100% - 32px));margin:auto}.admin-header{background:#072e58;color:#fff}.admin-header .admin-shell{height:66px;display:flex;align-items:center;justify-content:space-between}.admin-header strong{font-size:18px}.admin-header button{border:1px solid rgba(255,255,255,.35);background:transparent;color:#fff;padding:7px 12px;cursor:pointer}.login-card{width:min(430px,calc(100% - 30px));margin:10vh auto;background:#fff;border-top:4px solid var(--blue);padding:30px;box-shadow:var(--shadow)}.login-card h1{margin:0}.login-card p{color:var(--muted)}.login-card .field{margin-top:14px}.login-card button{width:100%;margin-top:18px}.admin-main{padding:24px 0 50px}.toolbar{display:grid;grid-template-columns:1fr 190px auto;gap:10px;margin-bottom:14px}.toolbar input,.toolbar select{padding:10px;border:1px solid #b9c8d6}.record-layout{display:grid;grid-template-columns:1fr 420px;gap:16px}.record-list,.record-detail{background:#fff;border:1px solid #d5e0e9}.record-list table{width:100%;border-collapse:collapse}.record-list th,.record-list td{text-align:left;padding:11px;border-bottom:1px solid #e4eaf0;font-size:12px}.record-list th{background:#f4f7fa;color:#4d6074}.record-list tr[data-id]{cursor:pointer}.record-list tr[data-id]:hover,.record-list tr.selected{background:#eaf5ff}.record-detail{padding:20px;position:sticky;top:18px;align-self:start;max-height:calc(100vh - 105px);overflow:auto}.record-detail h2{margin:0 0 4px}.record-detail .meta{color:var(--muted);font-size:11px}.admin-form .field{margin-top:13px}.admin-form textarea{min-height:100px}.admin-save{width:100%;margin-top:16px}.internal-note{border-left:3px solid var(--orange);background:#fff8ef;padding:10px}.customer-visible{border-left:3px solid var(--green);background:#effaf5;padding:10px}.empty-state{padding:40px;text-align:center;color:var(--muted)}@media(max-width:900px){.portal-hero .portal-shell{grid-template-columns:1fr}.hero-document{display:none}.requirement-layout,.record-layout{grid-template-columns:1fr}.side-panel,.record-detail{position:static}.choice-grid{grid-template-columns:repeat(2,1fr)}.toolbar{grid-template-columns:1fr 1fr}.toolbar button{grid-column:1/-1}.detail-grid{grid-template-columns:1fr 1fr}.detail-item:nth-child(3n){border-right:1px solid var(--line)}.detail-item:nth-child(2n){border-right:0}}@media(max-width:600px){.portal-header .portal-shell{height:62px}.portal-brand small{display:none}.portal-nav>a:first-child{display:none}.portal-hero .portal-shell{padding:36px 0}.portal-hero h1{font-size:31px}.requirement-layout{padding-top:18px}.sheet-head,.form-section,.form-actions{padding-left:18px;padding-right:18px}.field-grid,.detail-grid{grid-template-columns:1fr}.field.wide{grid-column:1}.detail-item{border-right:0!important}.choice-grid{grid-template-columns:1fr 1fr}.submit-row{align-items:flex-start;flex-direction:column}.document-title{grid-template-columns:1fr}.document-no{text-align:left}.record-list{overflow:auto}.record-list table{min-width:720px}}@media print{.portal-header,.result-banner,.result-actions,.reply-card{display:none!important}body{background:#fff}.result-wrap{padding:0}.document-paper{box-shadow:none;border:0}}
/* 客户在客服回复后打印时，回复区是正式沟通单的一部分。 */
@media print{.reply-card{display:block!important;break-inside:avoid;margin-top:12px;background:#fff!important;color:#000!important;border:2px solid #063a70}.reply-card p{color:#000!important}.document-section{break-inside:avoid}}

/* 同一业务工作台的两种专业状态：诊断像设备体检表，配置像模块选型矩阵。 */
.diagnosis-hero{background:linear-gradient(118deg,#062b2d 0,#087057 70%,#0d8e69 100%)}
.diagnosis-portal .hero-label{color:#70ebba}.diagnosis-portal .hero-label:before{background:#70ebba}.diagnosis-portal .sheet-head{border-bottom-color:#137758}.diagnosis-portal .form-section-title b{background:#137758}.diagnosis-portal .choice input:checked+span{border-color:#16865b;background:#e9f8f1;color:#116b4d}.diagnosis-portal .progress-track i{background:linear-gradient(90deg,#137758,#4cd39c)}.diagnosis-action{background:linear-gradient(90deg,#116b4d,#18a36c)}
.config-hero{background:linear-gradient(118deg,#162544 0,#7a3f0b 67%,#bd650d 100%)}
.config-portal .hero-label{color:#ffc778}.config-portal .hero-label:before{background:#ffc778}.config-portal .sheet-head{border-bottom-color:#d56b0a}.config-portal .form-section-title b{background:#d56b0a}.config-portal .choice input:checked+span{border-color:#e2740b;background:#fff2e4;color:#a84f00}.config-portal .progress-track i{background:linear-gradient(90deg,#d05b00,#ffa63d)}.config-action{background:linear-gradient(90deg,#bd5200,#f28a18)}
.recommendation-head{display:flex;justify-content:space-between;gap:20px;align-items:center;padding:18px;background:#fff3e5;border-left:4px solid #e2740b}.recommendation-head strong{font-size:22px;color:#a84f00}.module-list{display:grid;gap:9px;margin-top:14px}.module-item{display:grid;grid-template-columns:110px 180px 1fr;border:1px solid var(--line)}.module-item>*{padding:10px 12px}.module-item span{background:#f3f6f9;color:var(--muted)}.priority-list{display:grid;grid-template-columns:repeat(2,1fr);gap:8px}.priority-item{display:flex;justify-content:space-between;padding:10px 12px;border:1px solid var(--line)}.priority-item b{color:#137758}
@media(max-width:600px){.module-item{grid-template-columns:1fr}.module-item>*{padding:6px 10px}.priority-list{grid-template-columns:1fr}}
.toolbar{grid-template-columns:1fr 190px 160px auto}.business-type-badge{display:inline-flex;padding:3px 8px;border-radius:20px;background:#e7f2ff;color:#0759ba;font-size:11px;font-weight:800;white-space:nowrap}.type-free_diagnosis{background:#e8f8f0;color:#137758}.type-configuration_advice{background:#fff0df;color:#ad5200}
@media(max-width:900px){.toolbar{grid-template-columns:1fr 1fr}.toolbar button{grid-column:auto}}
@media(max-width:600px){.toolbar{grid-template-columns:1fr}.toolbar button{grid-column:auto}}
.access-card{position:relative;display:grid;grid-template-columns:310px 1fr;gap:20px 32px;margin:0 0 22px;padding:28px 30px;overflow:hidden;background:linear-gradient(120deg,#05284c,#075da9);color:#fff;border:2px solid #60b7ff;box-shadow:0 16px 38px rgba(5,47,91,.22)}.access-card:after{content:"凭证";position:absolute;right:-16px;top:-38px;color:rgba(255,255,255,.055);font-size:118px;font-weight:900}.access-intro,.access-values,.access-actions,.copy-status{position:relative;z-index:1}.access-kicker{display:block;color:#7ed5ff;font-size:12px;font-weight:800;letter-spacing:1px}.access-intro h2{margin:4px 0 0;font-size:23px;line-height:1.35}.access-intro p{margin:8px 0 0;color:#c9dfef;font-size:12px}.access-values{display:grid;grid-template-columns:230px 1fr;gap:12px}.access-values label{position:relative;min-width:0;padding:14px 14px 12px;background:rgba(255,255,255,.1);border:1px solid rgba(255,255,255,.22)}.access-values label>b{position:absolute;right:10px;top:5px;color:rgba(255,255,255,.2);font-size:27px}.access-values span{display:block;color:#8ed9ff;font-size:12px;font-weight:800}.access-values code{display:block;overflow:auto;margin-top:4px;color:#fff;font-size:14px;font-weight:800;white-space:nowrap}.access-actions{grid-column:1/-1;display:flex;gap:9px;align-items:center}.access-actions button{padding:10px 15px}.access-actions .secondary-action{border-color:rgba(255,255,255,.55);background:transparent;color:#fff}.save-link-action{order:-1;background:linear-gradient(90deg,#ff8500,#ffab2f);box-shadow:0 8px 20px rgba(255,133,0,.28)}.copy-status{grid-column:1/-1;margin:-10px 0 0;color:#bfe8ff;font-size:12px;min-height:18px}@media(max-width:800px){.access-card{grid-template-columns:1fr}.access-values{grid-template-columns:1fr}.access-actions{flex-wrap:wrap}.save-link-action{width:100%}}@media print{.access-card{display:none!important}}
/* 查询页沿用业务工作台的蓝图语言，只强化编码输入和人工找回路径。 */
.lookup-card{margin:8vh auto;border-top-color:var(--blue);padding:34px}.lookup-kicker{display:block;color:var(--blue);font:800 10px/1.4 ui-monospace,Consolas,monospace;letter-spacing:1.5px}.lookup-card h1{font-size:28px;margin-top:5px}.lookup-card>p{margin-top:5px}.lookup-card input{font:700 15px/1.4 ui-monospace,Consolas,monospace;letter-spacing:.4px}.code-help{display:grid;grid-template-columns:auto 1fr;gap:2px 10px;margin-top:10px;padding:11px 12px;background:#f2f7fc;border-left:3px solid var(--blue);font-size:11px}.code-help b{color:#254a70}.code-help code{color:#0759ba;font-weight:800}.code-help span{grid-column:1/-1;color:var(--muted)}.lookup-support{margin-top:20px;padding-top:15px;border-top:1px solid var(--line);color:var(--muted);font-size:12px;text-align:center}.lookup-support a{color:var(--blue);font-weight:800}
.record-main td{border-bottom:0}.record-note td{padding:7px 11px 11px!important;background:#f7fafd;border-top:1px dashed #d6e2ed}.record-note b{margin-right:9px;color:#8b5a14;font-size:11px}.record-note span{display:inline-block;max-width:66%;overflow:hidden;text-overflow:ellipsis;vertical-align:middle;white-space:nowrap;color:#53677b}.record-note em{float:right;color:#91a0af;font-size:10px;font-style:normal}.record-main.selected td,.record-note.selected td{background:#e4f2ff!important}.internal-note small{color:#9a6a26;font-size:10px}@media(max-width:900px){.record-note em{display:none}.record-note span{max-width:80%}}
/* Unified admin navigation: all management areas appear together before logout. */
.admin-top-row{display:flex;align-items:center;justify-content:space-between;gap:24px}
.admin-top-nav{display:flex;align-items:center;justify-content:flex-end;gap:18px;white-space:nowrap}
.admin-top-nav a{color:#c6dbef;text-decoration:none;font-weight:700;padding:7px 0;border-bottom:2px solid transparent}
.admin-top-nav a:hover,.admin-top-nav a.active{color:#fff;border-bottom-color:#5bb0ff}
.admin-top-nav button{margin-left:4px}
@media(max-width:1050px){.admin-top-row{align-items:flex-start;flex-direction:column;gap:10px}.admin-top-nav{width:100%;justify-content:flex-start;flex-wrap:wrap;gap:8px 16px}}